No recordings since 18th!!! Bad ICELINK Data?

meppy · Post by **meppy** » Thu Jun 23, 2011 21:18

I have just realised that no recordings happened since the 18th of June. No idea why, although it looks like the BW is failing to logon ot ICE-TV and get the guide information. My wife will have my head on a chopping block when she gets back from Sydney! Now I have to be all shady and dodgy to get the show

I just checked my other BW and it is the same, it says BAD ICELINK DATA or similar when it tries to download the epg data.

You know what would be really nice, if Ice-TV sent you an email when your devices have trouble downloading guide data. Then I could fix it before it was too late.

Guess I will need to contact Ice-TV?

meppy · Post by **meppy** » Thu Jun 23, 2011 21:22

OK so it looks like it is a firmware issue? Been working fine for donkeys now its a firmware issue... on both at the same time? Odd.

Anyway what is the best firmware to install that will give me the least issues? The latest or the one before maybe?

I might go back to Topfield soon as I no longer use the BW for watching media and just need PVRs in the rack with the media server.

IanSav · Post by **IanSav** » Thu Jun 23, 2011 21:30

Hi Meppy,

What firmware version are you running? At the time of this post the best firmware to use is 01.0x.350.

This is unlikely to be a firmware issue as there are too many people using IceTV on their Beyonwiz who aren't having these sorts of issues. Could there be a network or ISP problem?

Regards,
Ian.

meppy · Post by **meppy** » Thu Jun 23, 2011 21:42

I got the firmware idea from the ICE-TV FAQ that mentioned this error. FW is 301.

No networking issues, the check on the H1 came back with logon ok but then the error. But now it's not getting anywhere because ICE-TV block you if you try too often. The P1 just hangs on the checking so I am rebooting it.

meppy · Post by **meppy** » Thu Jun 23, 2011 21:55

Now the P1 says its getting the guide ok but it's not... also the list of recordings shows some that did not happen... it's all messed up. The H1 is also apparently working checks ok with icetv but the guide has blank spots.

Beats the hell out of me.

Gully · Post by **Gully** » Thu Jun 23, 2011 22:05

Have you tried disabling IceTV on all your machines and then clearing the cache?

After that re-enable one and try it before doing the other.

And it will be worthwhile updating the firmware at some point (though that's not a factor I can see in this problem.)

raymondjpg · Post by **raymondjpg** » Thu Jun 23, 2011 22:06

meppy wrote:Beats the hell out of me.

What if IceTV has changed something? Who knows.

They could be working on an assumption that BW owners have installed the latest firmware.

meppy · Post by **meppy** » Thu Jun 23, 2011 22:52

Man ICE-TV suck when it comes to troubleshooting. I reset my epg and ICE cache and now it is telling me I have to wait nearly 1 hour to download because I am making too many requests. Time to send them a shitty email. I really hate all this time wasting when PVRs have problems.

prl · Post by **prl** » Fri Jun 24, 2011 09:01

meppy wrote:... now it is telling me I have to wait nearly 1 hour to download because I am making too many requests. ...

It's always worked in that way, though at the beginning the time between downloads for the EPG was 30 min, not 60 min.

Any debugging of IceTV problems takes time, mostly waiting. It can take several days for a problem to work its way through.

Paul55 · Post by **Paul55** » Fri Jun 24, 2011 10:21

prl wrote:It's always worked in that way, though at the beginning the time between downloads for the EPG was 30 min, not 60 min.

Any debugging of IceTV problems takes time, mostly waiting. It can take several days for a problem to work its way through.

I had a problem setting up IceTV on my first Wiz (quite a few years ago) and phoned them. I'm pretty sure they were able to 'reset something' and do away with the waiting while I was problem solving. Both times (the other being the initial setup of my IceBox2 - even longer ago!) I had problems I found IceTV very helpful once I phoned (and spoke nicely to) them

prl · Post by **prl** » Fri Jun 24, 2011 13:40

Paul55 wrote:
prl wrote:It's always worked in that way, though at the beginning the time between downloads for the EPG was 30 min, not 60 min.

Any debugging of IceTV problems takes time, mostly waiting. It can take several days for a problem to work its way through.
I had a problem setting up IceTV on my first Wiz (quite a few years ago) and phoned them. I'm pretty sure they were able to 'reset something' and do away with the waiting while I was problem solving. Both times (the other being the initial setup of my IceBox2 - even longer ago!) I had problems I found IceTV very helpful once I phoned (and spoke nicely to) them

Yes, but they have to stay on the line or you have to call again if you need more than one reset of the fetch time.

No recordings since 18th!!! Bad ICELINK Data?

No recordings since 18th!!! Bad ICELINK Data?

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