Ice TV connection broken
Ice TV connection broken
Hi guys,
I've got the DP-P1 with firmware 1.05.301. Ice TV was working fine up until about a week ago or so, when it simply stopped. I haven't changed any networking equipment or settings, and I can still log in to the Ice TV website so my account still exists.
Basically, the symptoms are: when I enable Ice TV, a heap of messages scroll past and the last couple are:
'Failed to get a channel list'
'Try to get scheduler tasks'
'Failed to scheduler tasks'
When I choose the 'check' menu option, I get an authentication failure message, and in the status area I see these messages:
'Try to ping.'
'Failed to ping.'
I know that the Beyonwiz has network connectivity, because it can browse the shares of the PCs on my home network. So far, I've tried the following:
1. Reset the Beyonwiz
2. Tried a different port in the switch
3. Set a manual IP address instead of using DHCP (I made sure that the gateway is correct under both DHCP and manual settings)
I don't know what I should try next. Any suggestions?
I've got the DP-P1 with firmware 1.05.301. Ice TV was working fine up until about a week ago or so, when it simply stopped. I haven't changed any networking equipment or settings, and I can still log in to the Ice TV website so my account still exists.
Basically, the symptoms are: when I enable Ice TV, a heap of messages scroll past and the last couple are:
'Failed to get a channel list'
'Try to get scheduler tasks'
'Failed to scheduler tasks'
When I choose the 'check' menu option, I get an authentication failure message, and in the status area I see these messages:
'Try to ping.'
'Failed to ping.'
I know that the Beyonwiz has network connectivity, because it can browse the shares of the PCs on my home network. So far, I've tried the following:
1. Reset the Beyonwiz
2. Tried a different port in the switch
3. Set a manual IP address instead of using DHCP (I made sure that the gateway is correct under both DHCP and manual settings)
I don't know what I should try next. Any suggestions?
- tonymy01
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Getting a list of PCs proves only the 1st step. The Wiz uses both your gateway (your router) to get out of the network, and your DNS (domain name service) to resolve the hostname of ICE to understand how to get to the ICE server IP address.
So confirm your router is correctly setup to proxy DNS (and isn't locked up in any way, mine tends to lock up when my ISP forces an IP address change to my ADSL router, and then simply a restart of the router is good enough to get the DNS working again, maybe happens once every 3 or 4 months), and then conform your Wiz with DHCP is obtaining your router IP address for the DNS and gateway. If it becomes an ongoing problem, manually set the DNS to a known good DNS server, if you are on Optus, you can use the more reliable Optus corporate ones 203.2.75.2 or 203.2.75.12 (optusnet ones, if your ISP is someone else there might be closer/better DNS servers you can use).
As per below, a generic DNS is googles 8.8.8.8.
Regards
edited to remove non-factual info (Optus corp servers appear to only work for people on the Optus networks now).
So confirm your router is correctly setup to proxy DNS (and isn't locked up in any way, mine tends to lock up when my ISP forces an IP address change to my ADSL router, and then simply a restart of the router is good enough to get the DNS working again, maybe happens once every 3 or 4 months), and then conform your Wiz with DHCP is obtaining your router IP address for the DNS and gateway. If it becomes an ongoing problem, manually set the DNS to a known good DNS server, if you are on Optus, you can use the more reliable Optus corporate ones 203.2.75.2 or 203.2.75.12 (optusnet ones, if your ISP is someone else there might be closer/better DNS servers you can use).
As per below, a generic DNS is googles 8.8.8.8.
Regards
edited to remove non-factual info (Optus corp servers appear to only work for people on the Optus networks now).
Last edited by tonymy01 on Sat Mar 13, 2010 12:36, edited 1 time in total.
Tony
Tried changing the DNS address in the Beyonwiz to the ones you suggested. I then restarted it for good measure and tried again. Now there are different symptoms. When I choose 'check', it sits there for a while saying 'Checking ID and password' and then finishes with 'Network connection failed. Check the network settings first'. In the status area, it simply says 'try to ping'.tonymy01 wrote:Getting a list of PCs proves only the 1st step. The Wiz uses both your gateway (your router) to get out of the network, and your DNS (domain name service) to resolve the hostname of ICE to understand how to get to the ICE server IP address.
So confirm your router is correctly setup to proxy DNS (and isn't locked up in any way, mine tends to lock up when my ISP forces an IP address change to my ADSL router, and then simply a restart of the router is good enough to get the DNS working again, maybe happens once every 3 or 4 months), and then conform your Wiz with DHCP is obtaining your router IP address for the DNS and gateway. If it becomes an ongoing problem, manually set the DNS to a known good DNS server, like the Optus corporate one 203.2.75.2 or 203.2.75.12 (optusnet ones, if your ISP is someone else there might be closer/better DNS servers you can use, but the whole internet can actually get to those optusnet servers and the Wiz only uses DNS for ICE and WizTV, so it isn't like having one a few more hops away will hurt too much).
Regards
I've given the device exactly the same IP address and gateway settings it had when configured to use DHCP. Any other suggestions?
It appears to be specific to Ice TV. I have no idea what the WizTV server is, but I've got the time set to use NTP, and I can see that the connection to au.pool.ntp.org is working as I'm getting messages saying that the time has been synced successfully.prl wrote:Can the Beyonwiz connect to the WizTV server? I.e. is the problem specific to IceTV, or is it a general network problem?
Those Optus DNS servers refuse queries from my non-optus connection. If you are not on an Optus connection and want to try a different DNS server try the OpenDNS servers - 208.67.222.222 or 208.67.220.220 or the Google ones - 8.8.8.8 or 8.8.4.,4.tonymy01 wrote:If it becomes an ongoing problem, manually set the DNS to a known good DNS server, like the Optus corporate one 203.2.75.2 or 203.2.75.12 (optusnet ones, if your ISP is someone else there might be closer/better DNS servers you can use, but the whole internet can actually get to those optusnet servers
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OK, that indicates that both your connection to the outside world is working, and that DNS is working (the NTP server DNS name is being resolved).laconical wrote:It appears to be specific to Ice TV. I have no idea what the WizTV server is, but I've got the time set to use NTP, and I can see that the connection to au.pool.ntp.org is working as I'm getting messages saying that the time has been synced successfully.prl wrote:Can the Beyonwiz connect to the WizTV server? I.e. is the problem specific to IceTV, or is it a general network problem?
The IceTV connection uses HTTP outgoing on port 80. Could there be a firewall on the router preventing outgoing HTTP connections?
WizTV is a free Teletext-like service for the Beyonwiz. You can find out about it by clicking on the icon at the top of the forum page You can try to connect to the server by pressing the wizTV button (next to SETUP) on your Beyonwiz remote. Registration is required, but it will try to connect to the server anyway, you just won't be able to enter until you register. WizTV also allows you to do firmware updates direct ftom the WizTV server to your Beyonwiz (but not for the current half-official 01.05.320 release).
Like IceTV, the WizTV service uses HTTP, so it would help check whether the problem is the HTTP port or the IceTV service if you try WizTV.
My BWs were able to connect to IceTV a bit earlier this morning, so the service seems to be up.
Peter
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Oh wow, thanks for the heads up! I used to use them when I was on bigpond years ago (well, at least I think it was them, I am fairly sure those numbers have been burnt into my brain from using it in all sorts of "fixes" over the years, but I have been on Optusnet for quite a number of years now also, I guess Optus didn't want the whole world using them and made changes). I shouldn't keep recommending them in that case, and stick with 8.8.8.8 as an ok fix to give a shot.blip wrote:Those Optus DNS servers refuse queries from my non-optus connection. If you are not on an Optus connection and want to try a different DNS server try the OpenDNS servers - 208.67.222.222 or 208.67.220.220 or the Google ones - 8.8.8.8 or 8.8.4.,4.
Tony
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Confirmed. Those two DNS servers won't resolve for me when I try them from an iiNet account.blip wrote:Those Optus DNS servers refuse queries from my non-optus connection. ....tonymy01 wrote:If it becomes an ongoing problem, manually set the DNS to a known good DNS server, like the Optus corporate one 203.2.75.2 or 203.2.75.12 (optusnet ones, if your ISP is someone else there might be closer/better DNS servers you can use, but the whole internet can actually get to those optusnet servers
Peter
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Ah, I've never even seen the original Beyonwiz remote, so I had no knowledge of the WizTV button. I've now changed the DNS settings to use the OpenDNS addresses. I've also registered and successfully connected to WizTV and looked at some current weather information. So it's only Ice TV that refuses to work. Should contacting them be my next move?prl wrote:OK, that indicates that both your connection to the outside world is working, and that DNS is working (the NTP server DNS name is being resolved).laconical wrote:It appears to be specific to Ice TV. I have no idea what the WizTV server is, but I've got the time set to use NTP, and I can see that the connection to au.pool.ntp.org is working as I'm getting messages saying that the time has been synced successfully.prl wrote:Can the Beyonwiz connect to the WizTV server? I.e. is the problem specific to IceTV, or is it a general network problem?
The IceTV connection uses HTTP outgoing on port 80. Could there be a firewall on the router preventing outgoing HTTP connections?
WizTV is a free Teletext-like service for the Beyonwiz. You can find out about it by clicking on the icon at the top of the forum page You can try to connect to the server by pressing the wizTV button (next to SETUP) on your Beyonwiz remote. Registration is required, but it will try to connect to the server anyway, you just won't be able to enter until you register. WizTV also allows you to do firmware updates direct ftom the WizTV server to your Beyonwiz (but not for the current half-official 01.05.320 release).
Like IceTV, the WizTV service uses HTTP, so it would help check whether the problem is the HTTP port or the IceTV service if you try WizTV.
My BWs were able to connect to IceTV a bit earlier this morning, so the service seems to be up.
It's official - I am the biggest loser in the entire world. My account at IceTV had expired. I assumed that I still had a valid account simply because I was able to login to their website. Of course, I might have worked this out a lot earlier if the Beyonwiz had given me better messages other than 'try to ping' and 'failed to ping'. But never mind.Gully wrote:Have you checked your account settings at IceTV?
Thanks to all for your help!
Hi Guys,
I am experiencing the exact same problem - but my account has not expired.
I have DP-P1 that is connected directly to my Netgear ADSL router.
I have had the IceTV guide working for about 18months and only recently (in the last 2 weeks) it has stopped working for no reason at all. And I have changed nothing on my network.
I have tried upgrading to new firmware, formatting the HDD and resetting to factory settings.
My ISP is iinet. I have tried all suggestions I have found on this forum but with no success.
I can use WizFx to transfer recordings off the BW so I think the networking to the BW is ok.
I mainly get the error "Couldn't Resolve Host". I am unable to access WizTV from the beyonwiz either
any other suggestions or ideas would be highly appreciated.
thanks
I am experiencing the exact same problem - but my account has not expired.
I have DP-P1 that is connected directly to my Netgear ADSL router.
I have had the IceTV guide working for about 18months and only recently (in the last 2 weeks) it has stopped working for no reason at all. And I have changed nothing on my network.
I have tried upgrading to new firmware, formatting the HDD and resetting to factory settings.
My ISP is iinet. I have tried all suggestions I have found on this forum but with no success.
I can use WizFx to transfer recordings off the BW so I think the networking to the BW is ok.
I mainly get the error "Couldn't Resolve Host". I am unable to access WizTV from the beyonwiz either
any other suggestions or ideas would be highly appreciated.
thanks
My Current network settings are:
DHCP - Disabled
IP Add - 192.168.0.11
Sub - 255.255.255.0
Gateway - 192.168.0.1 (Modem/Router IP Address)
Primary DNS - 203.000.178.191 (a DNS address I got from whirpool that is iiNets)
Sec DNS - 0.0.0.0
Before this trouble started I had DHCP enabled and it just worked. But this is no longer the case.
I have just changed the way the BW gets time to Network and this works - so some how the BW is getting to the outside world because it is succesfully getting the time.
Dont know what else to try... has been puzzling me for days.
DHCP - Disabled
IP Add - 192.168.0.11
Sub - 255.255.255.0
Gateway - 192.168.0.1 (Modem/Router IP Address)
Primary DNS - 203.000.178.191 (a DNS address I got from whirpool that is iiNets)
Sec DNS - 0.0.0.0
Before this trouble started I had DHCP enabled and it just worked. But this is no longer the case.
I have just changed the way the BW gets time to Network and this works - so some how the BW is getting to the outside world because it is succesfully getting the time.
Dont know what else to try... has been puzzling me for days.
- tonymy01
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yep, I can trace to that DNS: dns.iinet.net.au [203.0.178.191] so would expect it to be ok, but perhaps it can't resolve the ICE DNS entry, can you get to ICE using the URL discussed in the ICE threads here via your PC? If so, I would use the DNS address your PC has. I often find when my ISP alters my ADSL IP address, the DNS stops working properly and I have to reboot the ADSL router to get it working properly again (firewall/iptables in router gets confused I think).
Tony
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I uses iiNet's DNS (but my DHCP setup actually points my DNS to my router) and I have no problem resolving the IceTV addresses used by the Beyonwiz:tonymy01 wrote:yep, I can trace to that DNS: dns.iinet.net.au [203.0.178.191] so would expect it to be ok, but perhaps it can't resolve the ICE DNS entry, can you get to ICE using the URL discussed in the ICE threads here via your PC? If so, I would use the DNS address your PC has. I often find when my ISP alters my ADSL IP address, the DNS stops working properly and I have to reboot the ADSL router to get it working properly again (firewall/iptables in router gets confused I think).
Code: Select all
cambyses:~ prl$ nslookup remote-beyonwiz.icetv.com.au dns.iinet.net.au
Server: dns.iinet.net.au
Address: 203.0.178.191#53
Non-authoritative answer:
remote-beyonwiz.icetv.com.au canonical name = www.icetv.com.au.
Name: www.icetv.com.au
Address: 203.145.48.104
cambyses:~ prl$ nslookup www.icetv.com.au dns.iinet.net.au
Server: dns.iinet.net.au
Address: 203.0.178.191#53
Non-authoritative answer:
Name: www.icetv.com.au
Address: 203.145.48.104
cambyses:~ prl$
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hiprl wrote:I uses iiNet's DNS (but my DHCP setup actually points my DNS to my router) and I have no problem resolving the IceTV addresses used by the Beyonwiz:tonymy01 wrote:yep, I can trace to that DNS: dns.iinet.net.au [203.0.178.191] so would expect it to be ok, but perhaps it can't resolve the ICE DNS entry, can you get to ICE using the URL discussed in the ICE threads here via your PC? If so, I would use the DNS address your PC has. I often find when my ISP alters my ADSL IP address, the DNS stops working properly and I have to reboot the ADSL router to get it working properly again (firewall/iptables in router gets confused I think).But iiNet is my ISP. Maybe its DNS servers only respond to its own customers.Code: Select all
cambyses:~ prl$ nslookup remote-beyonwiz.icetv.com.au dns.iinet.net.au Server: dns.iinet.net.au Address: 203.0.178.191#53 Non-authoritative answer: remote-beyonwiz.icetv.com.au canonical name = www.icetv.com.au. Name: www.icetv.com.au Address: 203.145.48.104 cambyses:~ prl$ nslookup www.icetv.com.au dns.iinet.net.au Server: dns.iinet.net.au Address: 203.0.178.191#53 Non-authoritative answer: Name: www.icetv.com.au Address: 203.145.48.104 cambyses:~ prl$
Conducted a rough test using web based dns lookup, you may be right about iinet prl.
looking for 203.145.48.104 as per above ip address for icetv
---
Reverse Lookup -with DNS server 203.0.178.191
Reverse Lookup Results
No PTR records were found for 203.145.48.104
on server 203.0.178.191
---
Reverse Lookup - no dns server specified
Reverse Lookup Results
Host Type Value
104.48.145.203.in-addr.arpa PTR www.icetv.com.au.
cheers
Tony
Tony
yeah sorry.
was typing my message as Peter submitted his - so didnt see his until I submitted mine.
So I have ran a nslookup on remote-beyonwiz.icetv.com.au and i get back the following:
Server: www.icetv.com.au
Address: 203.145.48.104
Aliases - remote-beonwiz.icetv.com.au
but then get DNS request time out twice...
PS - thanks guys for helping.
was typing my message as Peter submitted his - so didnt see his until I submitted mine.
So I have ran a nslookup on remote-beyonwiz.icetv.com.au and i get back the following:
Server: www.icetv.com.au
Address: 203.145.48.104
Aliases - remote-beonwiz.icetv.com.au
but then get DNS request time out twice...
PS - thanks guys for helping.
Hi Schneller,
While your current DNS server appears to be valid it doesn't appear to be working for IceTV. This could be a cache issue at your ISP.
I would suggest that you define the secondary DNS server and point it to a public provider like Google. That way if the first lookup fails or times out you should automatically try the secondary and get another wish on the DNS resolution wish.
The Google DNS server is at 8.8.4.4.
Regards,
Ian.
While your current DNS server appears to be valid it doesn't appear to be working for IceTV. This could be a cache issue at your ISP.
I would suggest that you define the secondary DNS server and point it to a public provider like Google. That way if the first lookup fails or times out you should automatically try the secondary and get another wish on the DNS resolution wish.
The Google DNS server is at 8.8.4.4.
Regards,
Ian.
Hi Schneller,
Regards,
Ian.
The aliases response looks wrong. Is this a typo in creating your post?schneller wrote:So I have ran a nslookup on remote-beyonwiz.icetv.com.au and i get back the following:
Server: www.icetv.com.au
Address: 203.145.48.104
Aliases - remote-beonwiz.icetv.com.au
Regards,
Ian.
Hi Ian Sav - that was a typo on my behalf.
I have just tried setting the secondary DNS to 8.8.4.4 - but still with not much success.
Occasionally I wont get the error of "Couldn't resolve host".
Instead it looks like it is going to work as it runs through its steps:
1-Get Device List - Success
2-Get Channel List - Success
3- Get EPG Data - here I will either get "Couldn't Resolve Host" or it times out...
I know the BW can talk to the outside world - well at least for the clock settings. It has not problem with resolving the time from the NTP server.
Still cant access WizTV - but never use it so no real concern.
I have just tried setting the secondary DNS to 8.8.4.4 - but still with not much success.
Occasionally I wont get the error of "Couldn't resolve host".
Instead it looks like it is going to work as it runs through its steps:
1-Get Device List - Success
2-Get Channel List - Success
3- Get EPG Data - here I will either get "Couldn't Resolve Host" or it times out...
I know the BW can talk to the outside world - well at least for the clock settings. It has not problem with resolving the time from the NTP server.
Still cant access WizTV - but never use it so no real concern.
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Step 3 is probably where it switches from using URLs with www.icetv.com.au as the host and uses remote-beonwiz.icetv.com.au. If that's the case, it may be that the DNS server isn't handling the alias correctly. Both DNS names should point to the same IP address.schneller wrote:...
Instead it looks like it is going to work as it runs through its steps:
1-Get Device List - Success
2-Get Channel List - Success
3- Get EPG Data - here I will either get "Couldn't Resolve Host" or it times out...
...
Peter
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Hi Schneller,
If the problem is in firewall rules on the router then tests from the PC may not reveal the issue.
Generally speaking, and firewall rules aside, if you can access the websites for IceTV and WizTV from the PC then it would appear likely that the Beyonwiz should equally be able to access those locations. This would tend to indicate that this is not an ISP issue.
You mentioned that you made changes to the Beyonwiz network setup. What prompted these changes? What else was done or changed around that time?
What exactly are all the network settings on your Beyonwiz? What does the Status pop up (GREEN button) report for the active network settings?
Regards,
Ian.
If the problem is in firewall rules on the router then tests from the PC may not reveal the issue.
Generally speaking, and firewall rules aside, if you can access the websites for IceTV and WizTV from the PC then it would appear likely that the Beyonwiz should equally be able to access those locations. This would tend to indicate that this is not an ISP issue.
You mentioned that you made changes to the Beyonwiz network setup. What prompted these changes? What else was done or changed around that time?
What exactly are all the network settings on your Beyonwiz? What does the Status pop up (GREEN button) report for the active network settings?
Regards,
Ian.
I originally just had DHCP enabled and it worked with no problem at all (for 18months).
Then last week i noticed that the guide was starting to disappear and that none of my scheduled recordings were happening.
Nothing new has been added to my home network - and no changes to the BW to cause this issue.
I then decided to go get the latest firmware for the BW (I had the Dec 08 one, but now have June 09). I also downloaded and installed the latest firmware to my modem while I was at it. I have a Netgear DGN2000.
So my current network settings are: When I hit the Green button.
DHCP - Disable
IP - 192.168.0.11
Subnet - 255.255.255.0
Gateway - 192.168.0.1 (this is the modems address)
Prim DNS - 192.168.0.1 (I have tried using iiNets DNS server but no success)
Sec DNS - 8.8.4.4 (from your earlier suggestion)
When I go to the Ice Guide settings on the BW and hit "Check User Info" sometimes it is successful sometimes it fails... again annoying and confusing.
Then last week i noticed that the guide was starting to disappear and that none of my scheduled recordings were happening.
Nothing new has been added to my home network - and no changes to the BW to cause this issue.
I then decided to go get the latest firmware for the BW (I had the Dec 08 one, but now have June 09). I also downloaded and installed the latest firmware to my modem while I was at it. I have a Netgear DGN2000.
So my current network settings are: When I hit the Green button.
DHCP - Disable
IP - 192.168.0.11
Subnet - 255.255.255.0
Gateway - 192.168.0.1 (this is the modems address)
Prim DNS - 192.168.0.1 (I have tried using iiNets DNS server but no success)
Sec DNS - 8.8.4.4 (from your earlier suggestion)
When I go to the Ice Guide settings on the BW and hit "Check User Info" sometimes it is successful sometimes it fails... again annoying and confusing.
Hi Schneller,
The firmware change on the router sounds interesting. I wonder if this change may be the cause of your issues. Can you revert to the previous router firmware and configuration? That is just use the new firmware on the Beyonwiz and see if you can restore connectivity. Alternatively you can revert the Beyonwiz firmware and see if the problem changes. When you make two significant changes at the same time it is very difficult to work out where the actual problem may be.
If DHCP has been working so well for so long I would suggest you consider going back to DHCP and trying to identify the real problem.
Regards,
Ian.
The firmware change on the router sounds interesting. I wonder if this change may be the cause of your issues. Can you revert to the previous router firmware and configuration? That is just use the new firmware on the Beyonwiz and see if you can restore connectivity. Alternatively you can revert the Beyonwiz firmware and see if the problem changes. When you make two significant changes at the same time it is very difficult to work out where the actual problem may be.
If DHCP has been working so well for so long I would suggest you consider going back to DHCP and trying to identify the real problem.
Regards,
Ian.
Ice TV hasn't worked for me since Day light savings ended. All I did was change from +11 hours to plus 10 hours. I haven't been able to update timers since. I have had to revert to manually setting timers. Ice TV have reset my account but no difference. They haven't responded to requests for more help since. Are you sure the issue is yours, and not Ice TV?
IanSav - I have only updated everything after everything stopped working. And have tried reverting everything back to original states but no success.
blonk - I have tried calling IceTV waiting for call back. I even setup a 30 day trial account with IceTV with differenct user settings and still no success.
blonk - I have tried calling IceTV waiting for call back. I even setup a 30 day trial account with IceTV with differenct user settings and still no success.
Hi Schneller,
If I remember correctly your internal network appears to be running okay. If this is the case then it is likely that the problem lies within your router. It may pay to *carefully* go through all the router settings to ensure that everything is correctly set up. Confirm all the settings on the router, particularly those for the DHCP server, then enable DHCP on the Beyonwiz and re-establish your home network before trying again.
When checking your router make sure the newer firmware didn't change something like the basic subnet data. I have seen some router updates where the default router IP address has changed from 192.168.0.1 to 192.168.1.254. Hard coded IP configurations have no hope of dealing with such changes.
If you can, program the router to always allocate the same IP address to the Beyonwiz and your PC every time they ask.
Regards,
Ian.
If I remember correctly your internal network appears to be running okay. If this is the case then it is likely that the problem lies within your router. It may pay to *carefully* go through all the router settings to ensure that everything is correctly set up. Confirm all the settings on the router, particularly those for the DHCP server, then enable DHCP on the Beyonwiz and re-establish your home network before trying again.
When checking your router make sure the newer firmware didn't change something like the basic subnet data. I have seen some router updates where the default router IP address has changed from 192.168.0.1 to 192.168.1.254. Hard coded IP configurations have no hope of dealing with such changes.
If you can, program the router to always allocate the same IP address to the Beyonwiz and your PC every time they ask.
Regards,
Ian.
- tonymy01
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I thought of a possible reason why some timeouts are happening. Perhaps 2 machines on your LAN have the same IP address? By hard coding the Wiz IP address, you actually are at risk of this happening if you hard code it into the same range as the DHCP server on the router has been set to give out addresses.
Tony
Very interesting this thread.
Like OPs have said. I changed the time on my S1 to GMT+10 and since then ICE TV hasn't worked at all.
I haven't changed anything else on the BW, newtork, router or other PCs. The BW is still attached to the network, I can see it from my PCs, and play files from the PCs on the BW.
All very annoying, any help would be appreciated.
I will try the obvious tonight and put it back to GMT+11, maybe also auto time and see what happens.
please help.
regards
S
Like OPs have said. I changed the time on my S1 to GMT+10 and since then ICE TV hasn't worked at all.
I haven't changed anything else on the BW, newtork, router or other PCs. The BW is still attached to the network, I can see it from my PCs, and play files from the PCs on the BW.
All very annoying, any help would be appreciated.
I will try the obvious tonight and put it back to GMT+11, maybe also auto time and see what happens.
please help.
regards
S
- tonymy01
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If you see the same message I had in the status window MSG: Invalid Task Action, then I reckon this is because one of the state machines gets in a pickle about a clash. You need to manually delete your timers and then it should all work.
How long ago did you change the offset? That invalid task message seemed to go away approx 8 or so hours after getting it (until I retriggered it with the resend-all again), and once it went away, *new* timers were getting scheduled correctly later in the week (the doughnuts didn't clear for the existing though, luckily my existing only went to Tuesday because of a clash/this MSG: thing, and so on Monday I got the rest of the weeks timers after I had done the offset change and failed resend-all a couple of times on Sunday-morning and evening).
Are you sure ICETV is enabled?
edited: to 8hours as I am looking at my running commentary of this issue on the ICE forums and see I posted at 1.30am straight after changing the offset Sunday morning and seeing the issues, then at 9.30am see that at least the MSG: Invalid Task stopped and so new timers were coming on thru.
How long ago did you change the offset? That invalid task message seemed to go away approx 8 or so hours after getting it (until I retriggered it with the resend-all again), and once it went away, *new* timers were getting scheduled correctly later in the week (the doughnuts didn't clear for the existing though, luckily my existing only went to Tuesday because of a clash/this MSG: thing, and so on Monday I got the rest of the weeks timers after I had done the offset change and failed resend-all a couple of times on Sunday-morning and evening).
Are you sure ICETV is enabled?
edited: to 8hours as I am looking at my running commentary of this issue on the ICE forums and see I posted at 1.30am straight after changing the offset Sunday morning and seeing the issues, then at 9.30am see that at least the MSG: Invalid Task stopped and so new timers were coming on thru.
Tony
Hi guys.
Network is fine. There are know problems with the modem changing subnet or ip.
And will not have a problem with DHCP because I have set this to only give IP addresses in the range 192.168.0.100 to 192.168.0.150. So I then know what wireless devices are attached to the network.
I am waiting for. Return call from ice to see if they have any bright ideas.
Could still be a beyonwiz problem or ISP?
Isn't this stuff meant to make life easier??? Ah well.
Network is fine. There are know problems with the modem changing subnet or ip.
And will not have a problem with DHCP because I have set this to only give IP addresses in the range 192.168.0.100 to 192.168.0.150. So I then know what wireless devices are attached to the network.
I am waiting for. Return call from ice to see if they have any bright ideas.
Could still be a beyonwiz problem or ISP?
Isn't this stuff meant to make life easier??? Ah well.
Hi Schneller,
In general there is so little to configure on the Beyonwiz that it is rarely the Beyonwiz's fault when network problems occur.
Regards,
Ian.
As I have posted a few times in the past. Adding a Beyonwiz to a correctly configured and working network is *very* easy. Adding a Beyonwiz to a new or unproven network can be difficult. Adding a Beyonwiz to a broken network is asking for trouble.schneller wrote:Isn't this stuff meant to make life easier???
In general there is so little to configure on the Beyonwiz that it is rarely the Beyonwiz's fault when network problems occur.
Regards,
Ian.
Hi Ian,
Thanks for your words of wisdom - but it doesn't really help the situation. As mentioned on many occasions this setup has been working for 18months. and then it stopped.
I have only tried installing new firmware on my devices to hope this may help.
Anyway... IceTV support called me back (Daniel) he was extremely helpful and let me know that he could see my BW pinging his IceTV server. He also let me know that he could see it getting the channel list which my box does succesfully then he said he could see it requesting EPG data but then it times out some how and he has no idea why... and he was stumped. He let me know that was even newer firmware on the Korean BW site that I downloaded and installed - but still no success.
The good news is that he said he could see it trying to get EPG data but could not understand why it timed out. I then called my ISP (iiNet) and they had no real answers for me, I didnt think they would.
My next test is to take the BW to a friends house. Either the BW will fail or work. And get me one step closer to an answer I hope.
But still I do appreciate any constructive help.
thanks.
Thanks for your words of wisdom - but it doesn't really help the situation. As mentioned on many occasions this setup has been working for 18months. and then it stopped.
I have only tried installing new firmware on my devices to hope this may help.
Anyway... IceTV support called me back (Daniel) he was extremely helpful and let me know that he could see my BW pinging his IceTV server. He also let me know that he could see it getting the channel list which my box does succesfully then he said he could see it requesting EPG data but then it times out some how and he has no idea why... and he was stumped. He let me know that was even newer firmware on the Korean BW site that I downloaded and installed - but still no success.
The good news is that he said he could see it trying to get EPG data but could not understand why it timed out. I then called my ISP (iiNet) and they had no real answers for me, I didnt think they would.
My next test is to take the BW to a friends house. Either the BW will fail or work. And get me one step closer to an answer I hope.
But still I do appreciate any constructive help.
thanks.
Hi Tony,
WizFx is very very slow - but I thought this was common. And not every transfer is successful. takes about an hour to transfer a 90min SD show.
And I don't know why the WizTV service doesn't work. I just tried it before and it looked like it was close to working - got to the step where it gave me an activation code - but then it failed the step after this.
Any ideas on the packet loss? all I have on the network is 2x iPhones, 1x Laptop, 1x Desktop, 1x BW. And none of the devices are hammering the network...
WizFx is very very slow - but I thought this was common. And not every transfer is successful. takes about an hour to transfer a 90min SD show.
And I don't know why the WizTV service doesn't work. I just tried it before and it looked like it was close to working - got to the step where it gave me an activation code - but then it failed the step after this.
Any ideas on the packet loss? all I have on the network is 2x iPhones, 1x Laptop, 1x Desktop, 1x BW. And none of the devices are hammering the network...
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That is slow, less than 1.5MB/s. WizPnP transfers are typically 2-2.5MB/s (still rather slow, though).schneller wrote:Hi Tony,
WizFx is very very slow - but I thought this was common. And not every transfer is successful. takes about an hour to transfer a 90min SD show.
...
It does sound like some sort of traffic problem on your network, as Tony suggested, or maybe a performance problem on the router.
Is it possible to revert the router to the eariler firmware version? The update appears to have been the trigger.
Peter
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hmmm, very interesting.
Had turned Ice of and was using FTA EPG. Turned IceTV back on, BW went mad, kept on locking up and spontaneously turning off after about 2 minutes.
Was running FW 1.5.260 and noticed on the IceTV site that there could be problems with older version of the FW, so upgraded to 301, turned ICE back on all problems disappeared, EPG loaded fine straight away.
I've got a nasty feeling that Ice did some changes in the last week or so that made Ice totally incompatible with older BW FW versions.
Anyway all seems fixed now. Really didn't want FW 301, never had a problem with 260, worked fine for 2 years , have a HTPC that does my DVDs and makes WizTv somewhat irrelevant.
Anyway, all better now, just hope I don't suffer from 301.
regards
S
Had turned Ice of and was using FTA EPG. Turned IceTV back on, BW went mad, kept on locking up and spontaneously turning off after about 2 minutes.
Was running FW 1.5.260 and noticed on the IceTV site that there could be problems with older version of the FW, so upgraded to 301, turned ICE back on all problems disappeared, EPG loaded fine straight away.
I've got a nasty feeling that Ice did some changes in the last week or so that made Ice totally incompatible with older BW FW versions.
Anyway all seems fixed now. Really didn't want FW 301, never had a problem with 260, worked fine for 2 years , have a HTPC that does my DVDs and makes WizTv somewhat irrelevant.
Anyway, all better now, just hope I don't suffer from 301.
regards
S
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Perhaps it's not so compatible with newer versions, either, even the very newest, given the problems some people have had with the DST changessmeg888 wrote:...
I've got a nasty feeling that Ice did some changes in the last week or so that made Ice totally incompatible with older BW FW versions.
...
Peter
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I was running 301 when IceTV stopped working. My fix was very similar. I upgraded to 320, and all is now working. So is there something in the Beyonwiz that get's deleted during a firmware upgrade that might have caused the issue, and upgrading resets it? What if I had 320 installed already! Would re-installing the same firmware have the same effect as upgrading? I guess I'll find out in 6 months time.smeg888 wrote:hmmm, very interesting.
Was running FW 1.5.260 and noticed on the IceTV site that there could be problems with older version of the FW, so upgraded to 301, turned ICE back on all problems disappeared, EPG loaded fine straight away.
I've got a nasty feeling that Ice did some changes in the last week or so that made Ice totally incompatible with older BW FW versions.
Anyway all seems fixed now. Really didn't want FW 301, never had a problem with 260, worked fine for 2 years , have a HTPC that does my DVDs and makes WizTv somewhat irrelevant.
Anyway, all better now, just hope I don't suffer from 301.
regards
S
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The settings file can get updated by a firmware upgrade if there are new settings options added. It's hard to know exactly what happens in the upgrade process when the new firmware first runs, but I don't think that much happens apart from adding new settings.blonk wrote: ...
I was running 301 when IceTV stopped working. My fix was very similar. I upgraded to 320, and all is now working. So is there something in the Beyonwiz that get's deleted during a firmware upgrade that might have caused the issue, and upgrading resets it? What if I had 320 installed already! Would re-installing the same firmware have the same effect as upgrading? I guess I'll find out in 6 months time.
The firmware package itself just has a new firmware image that goes into flash, and a header that says what model it's for, and a few other bits ane pieces.
Peter
T4 HDMI
U4, T4, T3, T2, V2 test/development machines
Sony BDV-9200W HT system
LG OLED55C9PTA 55" OLED TV
T4 HDMI
U4, T4, T3, T2, V2 test/development machines
Sony BDV-9200W HT system
LG OLED55C9PTA 55" OLED TV