Setup issue

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jaaan
Newbie
Posts: 8
Joined: Tue Mar 13, 2018 12:16

Setup issue

Post by jaaan » Sun Apr 29, 2018 10:26

This setup was going very well until I got to the Google Play Icon. I have the blue and white screen with "Checking Info..." and that's where it stopped yesterday. I still have a frozen screen and can't get out of it. Nothing works on the remote or the mini keyboard. I've tried removing the dongle but when reinserted I get the same screen. I can go back to the tv using the channel up key on the remote, but going to WizTv just brings up the same screen. Can you help me?

sub3R
Wizard
Posts: 2638
Joined: Sun Sep 09, 2007 12:20
Location: Port Macquarie NSW. Reception from Middle Brother.

Re: Video: WizTV Smart TV HDMI Adaptor quick start guide

Post by sub3R » Sun Apr 29, 2018 18:21

jaaan wrote:
Sun Apr 29, 2018 10:26
... I've tried removing the dongle but when reinserted I get the same screen. I can go back to the tv using the channel up key on the remote, but going to WizTv just brings up the same screen. Can you help me?
Did you try switching off the WizTV’s plug pack for a while then switching it back on?

I had YouTube hang & bring up a message; “YouTube isn’t responding. Do you want to close it? ... WAIT ... OK” when I was scrolling through the available movies using the right arrow on the remote. I couldn’t get any response at ‘OK’ or with any other button (remote or keyboard) so I left everything connected, switched off the WizTV’s plug pack for about 15 seconds, then switched it back on. The WizTV appeared to do a reboot & worked ok after that.

U4 running 17.5 20180417 f/w with OverlayHD 1.64, with the U4 & WizTV both LAN connected via Ethernet.

Should these 2 posts be in a new topic under; WizTV Smart HDMI Dongle ?
Dennis
U4, Bluey USB tuner, WizTV > Yamaha RX-V3900 > Sony KDL46X2000 TV ||
U4, Bluey USB tuner > Sony KD-43X85J TV > Yamaha YAS-209 || FTA EPG ||
Harmony 650s || (U4s on 19.3.20200901 & T2 on 19.3.20200823) ||
Technicolor DJA0230TLS modem/router, Ethernet LAN, Win10 Home 64 ||

jaaan
Newbie
Posts: 8
Joined: Tue Mar 13, 2018 12:16

Re: Video: WizTV Smart TV HDMI Adaptor quick start guide

Post by jaaan » Mon Apr 30, 2018 13:25

Thanks Dennis, It worked. I had tried everything except the obvious - unplugging! Appreciate your help :lol:

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Gully
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Location: Melbourne

Re: Video: WizTV Smart TV HDMI Adaptor quick start guide

Post by Gully » Mon Apr 30, 2018 15:42

sub3R wrote:
Sun Apr 29, 2018 18:21

Should these 2 posts be in a new topic under; WizTV Smart HDMI Dongle ?
Done. :D
Cheers
Gully
_____________
Beyonwiz U4
Logitech Harmony Elite
Google Pixel 6 Pro

sub3R
Wizard
Posts: 2638
Joined: Sun Sep 09, 2007 12:20
Location: Port Macquarie NSW. Reception from Middle Brother.

Re: Video: WizTV Smart TV HDMI Adaptor quick start guide

Post by sub3R » Mon Apr 30, 2018 17:08

jaaan wrote:
Mon Apr 30, 2018 13:25
Thanks Dennis, It worked. I had tried everything except the obvious - unplugging! Appreciate your help :lol:
That’s good to know that it fixed it. By signing into or creating a Google account you shouldn’t get that screen anymore.

I hope you are having better luck than I am with playing back downloaded movies. I find the T2 plays all of the short test sections so far but the U4 only plays some & they randomly stall. :( I’ll post some info about that in a new topic later.
[edit 1]: I decided to post a few details in this topic which seems more relevant. It appears to be a U4 playback issue of HDMI IN recordings. [/edit 1]
[edit 2]: This has been resolved. The video refresh rate on the U4 must be set at 60Hz for correct playback if using the default video setting on the WizTV. [/edit 2]

BTW - I found by initially signing onto my Google account it helped with signing into ‘SBS on demand’ after I downloaded & installed it. 'ABC iview' didn’t require it though.

.....

Thanks Gully. :)
Dennis
U4, Bluey USB tuner, WizTV > Yamaha RX-V3900 > Sony KDL46X2000 TV ||
U4, Bluey USB tuner > Sony KD-43X85J TV > Yamaha YAS-209 || FTA EPG ||
Harmony 650s || (U4s on 19.3.20200901 & T2 on 19.3.20200823) ||
Technicolor DJA0230TLS modem/router, Ethernet LAN, Win10 Home 64 ||

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