Suddenly no sound

Billzilla · Post by **Billzilla** » Sat Jun 27, 2009 13:01

I haven't used the Lidic/channel 950 much, but the couple of times I've watched it (Mainly just to see if it works) it's all been fine.
But as of a couple of weeks ago, there's been no sound. I have changed absolutely nothing in the mean time.
It lost sound with the DPS1 using the 280 firmware, it now has the 301 still no change.
Nothing is muted, etc.
I tried swapping around the connectors, etc.

No joy. Any ideas?

IanSav · Post by **IanSav** » Sat Jun 27, 2009 13:11

Hi Billzilla,

Billzilla wrote:I haven't used the Lidic/channel 950 much, but the couple of times I've watched it (Mainly just to see if it works) it's all been fine.
But as of a couple of weeks ago, there's been no sound. I have changed absolutely nothing in the mean time.
It lost sound with the DPS1 using the 280 firmware, it now has the 301 still no change.
Nothing is muted, etc.
I tried swapping around the connectors, etc.

No joy. Any ideas?

What are the audio settings you have under 01.05.301?

Regards,
Ian.

Billzilla · Post by **Billzilla** » Sun Jun 28, 2009 23:54

Audio output 2 channel - it's only going through the telly, which only has left/right speakers.
S/PDIF output disable - makes no difference to either the Lidic (none) or normal telly (good) sound.
Dolby D compression RF mode - haven't touched this one but again it worked before without touching anything.

All the blue lights seem to be on, on the Lidic and when on channel 951 one set flashes.

IanSav · Post by **IanSav** » Mon Jun 29, 2009 01:00

Hi Billzilla,

As suggested a number of times, elsewhere, please try the following settings:
Audio format: Passthrough
Analog Output: Enable
ACC Output: Decode
Dolby D Ouptout: Decode (unless you are sure your TV/Amp can decode DD5.1/AC3 itself)
DTS Output: Decode (unless you are sure your TV/Amp can decode DTS itself)

Note: The DTS setting is only available on the DP-S1.

Regards,
Ian.

tonymy01 · Post by **tonymy01** » Mon Jun 29, 2009 08:56

Ian, having the unit set to 2 channel mode rather than passthrough negates the need to do all those settings (well, it should). 2channel mode essentially doesn't have any of those settings.

Billzilla · Post by **Billzilla** » Mon Jun 29, 2009 09:45

tonymy01 wrote:Ian, having the unit set to 2 channel mode rather than passthrough negates the need to do all those settings (well, it should). 2channel mode essentially doesn't have any of those settings.

Seems so - I haven't seen most of those before.

IanSav · Post by **IanSav** » Mon Jun 29, 2009 09:50

Hi Tony,

I am well aware of the audio setting options. However, the suggestions I made are quite deliberate. I happen to also be connected to a 2 channel stereo TV and use the settings I suggested above. I am yet to experience any audio issues with those settings. The added bonus is that if I do happen to use the digital outputs that go to to my amp then the settings I suggest above should all work perfectly in that mode as well.

Regards,
Ian.

IanSav · Post by **IanSav** » Mon Jun 29, 2009 09:53

Hi Billzilla,

Billzilla wrote:Seems so - I haven't seen most of those before.

Please try the settings I suggested above and report back what happens. The options I suggest will appear when you set the "Audio format: Passthrough" option.

Regards,
Ian.

Billzilla · Post by **Billzilla** » Mon Jun 29, 2009 12:53

IanSav wrote:Hi Billzilla,
Billzilla wrote:Seems so - I haven't seen most of those before.
Please try the settings I suggested above and report back what happens. The options I suggest will appear when you set the "Audio format: Passthrough" option.

Regards,
Ian.

Done, and no change sorry.

IanSav · Post by **IanSav** » Mon Jun 29, 2009 14:07

Hi Billzilla,

Billzilla wrote:Done, and no change sorry.

Can you please confirm what modes, or what you are doing, when this problem occurs. I am starting to think that this looks more like a cable or connection issue.

Regards,
Ian.

tonymy01 · Post by **tonymy01** » Mon Jun 29, 2009 14:47

Could be the box connected isn't sending an analogue output for some channels (due to similar settings in the STB not set right. These settings will be similar to what the Wiz has).
Regards

Billzilla · Post by **Billzilla** » Mon Jun 29, 2009 19:25

IanSav wrote:Hi Billzilla,
Billzilla wrote:Done, and no change sorry.
Can you please confirm what modes, or what you are doing, when this problem occurs. I am starting to think that this looks more like a cable or connection issue.

Regards,
Ian.

When it was working, I just went to channel 951 and it all worked.
Then one day I did that and there was no sound.
I did the firmware update and there's still no sound.

That's all I've done, apart from what I've written in this thread.

IanSav · Post by **IanSav** » Mon Jun 29, 2009 19:27

Hi Billzilla,

What have you done to check the connecting cables and the source device?

Regards,
Ian.

madmax · Post by **madmax** » Mon Jun 29, 2009 21:37

And what is the source device? Have you tried connecting the source device directly to the tv to see if you get sound?

Billzilla · Post by **Billzilla** » Tue Jun 30, 2009 00:12

IanSav wrote:Hi Billzilla,

What have you done to check the connecting cables and the source device?

Regards,
Ian.

Just gave everying another good wiggle and no joy.

madmax wrote:And what is the source device? Have you tried connecting the source device directly to the tv to see if you get sound?

Yep it's an Austar box and that side of things works fine.

tonymy01 · Post by **tonymy01** » Tue Jun 30, 2009 08:23

But is it an AC3 channel you are watching on the Austar? Have you set the Austar to be PCM output, and/or enabled the analogue output? I just wonder if perhaps the analogue output of an Austar box is only on for those channels that it internally decodes, such as MPEG1-layer2 audio streams (same as terrestrial DVB-T TV having MPEG audio for some and AC3 audio for others) and that AC3/DD isn't decoded to the analogue connectors unless you set it to be PCM?
Unfortunately I know nothing about Austar, so can't be of more assistance here, but definitely check out your Austar menu settings for PCM/analogue decode/2channel like options, given you are using a 2 channel connection to record it.

How did you verify everything was hunky dory with the Austar box analogue outputs? Did you plug them back into the correct Wiz input after you verified (if you did)? Have you tried using the Wiz passthrough connections on the A/V input to connect to another input on your TV and verify that when the Wiz A/V is in passthrough mode, the video and sound from the Austar is getting to your TV (on the other TV A/V input)? This will verify the cables, Austar box, connections to the Wiz, and prove that something weird is going on with the 950 encoding when you switch to 950.
Regards

IanSav · Post by **IanSav** » Tue Jun 30, 2009 09:56

Hi Billzilla,

What Tony said.

Regards,
Ian.

Billzilla · Post by **Billzilla** » Tue Jun 30, 2009 12:51

I haven't got a clue what any of that stuff is, nor am I able to change anything as there is nothing to set up on the Austar box - Hitting the setup button on the remote does nothing.
And I'll say it again, I changed nothing on anything and the sound just stopped working.

I'll have to consider the Lidic box broken and just forget about it.

Paul55 · Post by **Paul55** » Tue Jun 30, 2009 14:30

Austar (on the standard box) has no adjustable audio settings, it's just plain old left/right analogue - two outputs of each plus composite and SVideo, all concurrent.

tonymy01 · Post by **tonymy01** » Tue Jun 30, 2009 15:26

Ok then, thanks for that, has the Austar box got a mute or volume control?

Paul55 · Post by **Paul55** » Tue Jun 30, 2009 16:50

The remote (almost identical to a standard Foxtel remote) has both.
The box has V-/V+ on the front panel.

IanSav · Post by **IanSav** » Tue Jun 30, 2009 22:58

Hi Paul,

Do those volume controls affect the line out volume levels?

I think Billzilla should also try disconnecting the Austar inputs from the Beyonwiz and directly connect them to the TV and see if there is volume there? If not, we can eliminate the Beyonwiz as the source of the problem.

Regards,
Ian.

Billzilla · Post by **Billzilla** » Tue Jun 30, 2009 23:55

IanSav wrote:I think Billzilla should also try disconnecting the Austar inputs from the Beyonwiz and directly connect them to the TV and see if there is volume there? If not, we can eliminate the Beyonwiz as the source of the problem.

Regards,
Ian.

The Austar box is directly connected to the TV. It's got an additional s-video output that I've got plugged into the Lidic.
When I normally watch the Austar stuff I have the Logitech Harmony remote swap the inputs on the TV from HDMI to AV2 and turn the Austar box on. The DPS1 stays on, and when I want to watch normal FTA I get the remote to swap input on the TV again and turn the Austar box off.
So if I want to watch any Austar via the DPS1 & Lidic, I have to manually turn on the Austar box and then go down to channel 951. Previously it's worked fine, but now there's no sound, etc.

tonymy01 · Post by **tonymy01** » Wed Jul 01, 2009 00:52

Svideo cables only carry video. How is the audio connected to the LiDiC input?

You need to connect the audio L&R cables from the Austar box to the LiDiC input, and then the passthru/output of the LiDiC you can connect another pair of cables to your TV audio input given the Austar box probably only has one set of audio outputs, and this gives you the flexibility of watching via the TV directly on an A/V input, or via 951 on the LiDiC. If you want good quality on both options, then use an svideo connection on the LiDiC passthru/output and hook that up to a TV input, and have svideo quality for both the LiDiC and for the passthru (composite sux dogs bickies).

I am guessing you had audio before through some weird feature of your TV or something (taking the analogue audio from the Austar instead of the HDMI audio from the Wiz... very strange).
Regards

madmax · Post by **madmax** » Wed Jul 01, 2009 09:25

tonymy01 wrote:Svideo cables only carry video. How is the audio connected to the LiDiC input?

It would be helpful if Bill would tell us exactly how everything is connected between Austar, LiDiC, Wiz and TV.

IanSav · Post by **IanSav** » Wed Jul 01, 2009 10:21

Hi Madmax,

madmax wrote:It would be helpful if Bill would tell us exactly how everything is connected between Austar, LiDiC, Wiz and TV.

This is like pulling teeth.

Regards,
Ian.

netmask · Post by **netmask** » Wed Jul 01, 2009 10:39

This is why I suggested http://www.beyonwiz.com.au/phpbb2/viewt ... 0299#60299

Not everyone has a proof reader mind (I do and I'm told I'm a border line anal retentive as well

) So an easy way to upload images would help those folk who think they have supplied enough information.

The slogan for Forums IMO should be

Never Enough Information

prl · Post by **prl** » Wed Jul 01, 2009 10:46

netmask wrote:...
The slogan for Forums IMO should be

Never Enough Information

No, Clairvoyants rule, OK?

IanSav · Post by **IanSav** » Wed Jul 01, 2009 10:58

Hi,

Or... "The answer is in my other crystal ball."

Regards,
Ian.

Billzilla · Post by **Billzilla** » Wed Jul 01, 2009 12:52

tonymy01 wrote:Svideo cables only carry video. How is the audio connected to the LiDiC input?

Well I didn't know that - I've now connected red & white audio cables between the Austar box & Lidic and there's sound - AGAIN!

NFI how it got sound before, but it did.

Ta Tony.

Paul55 · Post by **Paul55** » Wed Jul 01, 2009 16:14

prl wrote:No, Clairvoyants rule, OK?

I knew you were going to say that

prl · Post by **prl** » Wed Jul 01, 2009 16:37

Paul55 wrote:
prl wrote:No, Clairvoyants rule, OK?
I knew you were going to say that

Yes, but that requires absolutely no psychic powers

netmask · Post by **netmask** » Wed Jul 01, 2009 17:04

hard at work
http://www.palmbeachpost.com/localnews/ ... all_LG.jpg

prl · Post by **prl** » Wed Jul 01, 2009 17:16

netmask wrote:hard at work
http://www.palmbeachpost.com/localnews/ ... all_LG.jpg

Here is a video of someone doing something actually quite impressive with a crystal ball.

Maybe I should steal this as my avatar: