Beyonwiz Australia

rupert

Thanks Raid.

rupert

Hi

I'm looking at getting a QNAP TS412. Am I pretty safe in assuming that this will be compatible, as other QNAPS are?

Regards

Rupert

rupert

sorry yes need to do the media info thing as indicated. Just wondering why it didn't happen with previous firmwares?

rupert

i find with avi files that if i stop playing the file and then restart, the file goes out of sync. Is this a common issue? Didnt happen with previous fw but happening with the latest one.

rupert

Hi

I have a dp1 with the latest firmware version and i see that mp4 files are offficially supported. All the mp4 files i have give no audio but vision with the wiz. I have it set for passthrough and have denon 4310.

Regards

Rupert

rupert

thanks ok i might give that a go, the 1tb isn't on the approved list. Can I safely assume it works?

Regards

Rupert

rupert

Thanks. Its the hbk cheap at HN. I cant believe it worked initially.

rupert

Hi I recently bought a 1TB HD WD Elements for my H1. I formatted the drive on the H1 and registered it. All fine. I even recorded on it and played the file to make sure it works. All good. The next day I turned on the H1 and I can't see the usb any more. The HD does not automatically fire up when I ...

rupert

found the problem looks like something cut my ethernet cable under the house!

rupert

hi just spent an hour or so chatting with norton help and we have established that it is not the 360 as it is now removed and i cant see the wiz and the wiz cant see pc's. My 2 pcs are on the network no problem as they were before removal of 360 but no wiz. When i look on the wiz it has no ip addres...

rupert

Hi yes I am using windows xp. And all was working fine until I did the norton upgrade

rupert

Hi Ian

Can you give me some more info. When I open wizfx i get socket error 10061. And I cant see the pc on the wiz.

Regards

Rupert

rupert

Hi Look I just upgraded to Norton 360 from Norton basic and I have now lost the wiz on the network. Had wiz fx and could transfer files to the wiz prior with no problems. I have trawled the network topics and tried a number of things but I have not solved it. Can anyone offer any ideas as I am no wi...

rupert

Hi Bolo125 The only way I have been able to solve this was to buy another low cost HD box. I fear that this issue does not affect enough people for BW to consider it as an issue worth spending any time on. There are a lot of pluses to the BW and I can't afford a new receiver. So at this point it's a...

rupert

To me the fact that as soon as you put the BW into delay the dropouts stop, you would think that it could be fixed?

Regards

Rupert

rupert

Hi Ian The last time I sent it back they said there was nothing wrong with it, prior to that they found an issue with the power board (?) and replaced it. The guy I spoke to agreed that there was definately an issue with the BW and my amp and would pass the info onto BW with the hope that it could b...

rupert

Ian We know it works with other amps that is obvious, BW have told me this. The fact that I can connect another HD set top box and have no issue suggests that it is the BW. You don't seem to get that? The issue is with live HD ac3. Why does the cheapo HD STB have no problem but the BW does. The only...

rupert

Just a thought... Can you please make sure that your Beyonwiz is set to output a PAL signal. Not NTSC or Auto - make sure you force it to be some version of PAL / 50Hz. Hi Peter Thanks for your concern. Yes it is set to Pal. I can only point the finger at the BW because that is the only piece of eq...

rupert

Oh my goodness Ian I have sent my unit back twice and discussed it with digital products. They admitted there was an issue and they would get it fixed hopefully through firmware, but to date it has not happened. This was after 12 months of people on the forum telling me it was anything but the BW. I...

rupert

Hi Bolo125, Up to the top, any news???? It's really annoying me, please help! A new beta has just been released. There is no specific mention of any changes to digital audio processing. I am not sure which, if any, of the beta testers have replicated your issues. In my case my Yamaha amp has no iss...

rupert

Indeed while watching live TV with a 10s delay, the problem does not exist. Where to from now? I guess whatever they did to fix tony's amp issue, they need to extend to also fix yours. If we can find the original thread in the beta section, we can bring it up as an issue that needs re-visiting. Mad...

rupert

Yes we understand that not everyone has the issue. I don't believe mine is a hardware issue as I have sent it back twice with no resolution. The issue you had so long ago sounds the same as what we have suggesting it can be fixed with firmware? If I rewind 10 seconds from live the issue goes away. M...

rupert

What do you mean "it can't"? It is working perfectly fine for me for this purpose. Mate the bug is for some receivers. I am so happy for you that you don't have the problem. Fact is I have an Olin HD box that has no issues but the BW still has audio dropouts. I am also very happy for you ...

rupert

Hi Bolo125

Yep I use the Olin for live HD no problems and I use the BW to record tv and play network files.

I find it mind boggling that the Olin can do live HD with no audio dropouts but the BW cant?

Regards

Rupert

rupert

thanks I'll give that a go Hi Bolo125 I can report that audio dropouts are still occurring with the new firmware and my avr. The issue is not fixed. Don't hold your breath on BW fixing the issue when you send it back as I have sent mine back twice. I had high hopes for this firmware after such a lo...

rupert

Hi

Is there any chance that bug 1c audio dropouts with AC3 will be fixed with the next firmware?

Regards

Rupert

rupert

WD 500GB drive inserted with no dramas. It's worth pointing out that if you take the top lid off the BW off by directing it backwards, the 'warrenty void if removed' sticker comes off in one piece. (if that's important to you, it wasn't for me). I put the original 200 GB drive in a USB enclosure, a...

rupert

Added bug 1(c). Did I get it right? Looks good to me :) Ian, In regards to the link you've posted...sounds what I am having however it's not every 4 seconds...bit hard to say how often but seems random between 30-90 seconds?? Also I was watching formula 1 last night and recording it at the same tim...

rupert

Hi

We live in hope.

Regards

Rupert

rupert

Gully

Sorry I didn't realise there was 2 lists ours and theirs.

Madmax

Yep looks good. Mine is coax and optical as I don't have hdmi on the avr.

Bolo125 are you the same?

Regards

Rupert

rupert

Hi Bolo125

Yes I was promised it would be added to the buglist. Yes I can't see it on the bug list either?

Hopefully it will be added soon?

Regards

Rupert

rupert

Bolo125 Please keep us in the loop if you make progress. Digital products have promised to get this added to the buglist and will hopefully help to get this fixed. I find that if I rewind and play the glitch again it is not there. It only seems to happen with live AC3. Try it when you get a chance a...

rupert

Hi to All Ian I am glad to hear that our issue has finally been passed onto BW corporate, does that mean it is now listed as a bug and will be given some attention? As final proof that there is an issue with the BW and some avr's I can confirm the following. I went and bought another HD box. I bough...

rupert

Dropouts however....tried even more than EVERYTHING, signal strength...had a guy test it told me it was really good, then i thought it might be too strong so i tried some attenuators, i tried different optical/co-ax cables and when i get HDMI to work i still get the same dropout issue. I've been co...

rupert

i've tried a different set top box and im running PS3 with no probs whatsoever...

Hi Ian

Not sure if you saw this information from bolo125 in an earlier message?

Regards

Rupert

rupert

Have you spoken to the amp manufacturer to see if they may be aware of issues in their product. I have heard of firmware upgrades for some amps that have solved similar issues. It is important to let them know that the issue is predominately with the DD5.1 / AC3 sound data coming from a digital PVR...

rupert

hi Sorry for the frustration but i have been trying to establish the root cause for 12 months. There is no denying that the BW is a great unit but this audio issue is driving me nuts. Agreed it's hard to fix the problem if you can't reproduce it, but this forum has several people with the same issue...

rupert

Hi

Thanks for the feedback, but we (not just me) have tried optical and coax the problem is the same. This is not a set up issue.

Regards

Rupert

rupert

Hi look to me I think this is a legitimate problem. And from the comments from Tony and Peter it can be fixed with firmware. Can we just admit that there is a problem with passthrough audio with some receivers and get on with fixing it rather than denying there is an issue? We are flagging the probl...

rupert

Hi

Yes the dolby digital indicator flicks off and on for a split second on my avr. It has done it with all firmware.

Regards

Rupert (denon 3803)

rupert

Hi From what I have experienced the audio outs are worse in live HD with my denon receiver. If I play my bw on delay (even the min 15 sec) the audio dropouts disappear.It is not just limited to onkyo. Others are experiencing it with different receivers. Non ac3 sound is fine. I think it is very sign...

rupert

... OK thats at least 4 people who have the same issue with audio dropouts with various receivers. Can this please be added to the bug list as we are not all crazy, but the dropouts are making us head that way. The problem cannot be continuallly ignored. I had a discussion about exactly this proble...

rupert

Hi Rupert, Thank God somebody else has the same problem...and with a different receiver so I am not going insane yet!!! I was sure I've this reported by somebody else before. This is an extremely annoying issue, if we get more people coming back with it then perhaps BW will recognise it as a fault!...

rupert

Hi Rupert, Thank God somebody else has the same problem...and with a different receiver so I am not going insane yet!!! I was sure I've this reported by somebody else before. This is an extremely annoying issue, if we get more people coming back with it then perhaps BW will recognise it as a fault![...

rupert

BOLO 125 said Thank you for your response: -the first issue is the short "breaks"/"dropouts" in audio . It's not the 261 firmware since I've had this issue for quite a while now. I am 100% that i've read it before too so it's not just the setup problem (bw over optical to an onky...

rupert

Hi Rupert, I seem to remember a few reports of digital audio output issues on Beyonwiz units. If my memory serves me correctly, one issue was a compatibility issue with an older Onkyo amplifier the other unit was swapped out by Beyonwiz as a faulty motherboard was suspected the problem went away wi...

rupert

Strange. Denon 3803 is an older model, is it not? I have a Denon 2807 and do not experience problems like this. What you describe looks like a complete loss of clock / signal on the digital output. The fact that it only happens on all HD channels, but only in live mode would suggest that there is e...

rupert

pjc3 wrote:What about when viewing ABC using AC3 audio track? ie is it an HD thing or an AC3 thing?
Philip

Hi Philip

If you mean does it happen on ABC3 HD then the answer is yes. It does not happen on ABC SD eg Melbourne news and 7.30 Report.

Regards

Rupert

rupert

Hi Rupert, I will need to do some testing to determine if it's better after a reboot etc. If it is firmware is this something BW are looking to fix? First get your testing done and see if you can refine the circumstances of the issue. Lets talk about resolutions after we better understand the probl...

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