H1 Tuner faulty or ???
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- Apprentice
- Posts: 86
- Joined: Sat Nov 17, 2007 23:16
- Location: Melbourne
H1 Tuner faulty or ???
Hi
I have an H1 in my home theatre. I've only been using it for a few months and I don't actually watch a lot of live tv in there, so this problem may or may not have been there since I installed it.
Anyway, I am basically getting digital artifacts and audio breakup on channel 9 only. (both SD and HD). I thought it was most likely an antennae issue, however, I finally got around to testing it with my P1 from the family room. I just swapped the units in/out in the HT room.
On the P1 the reception was fine. As soon as I swapped back to the H1 the reception was faulty.
So, should I be calling beyonwiz for a wty repair or could it be something else?
Thanks
Michael
I have an H1 in my home theatre. I've only been using it for a few months and I don't actually watch a lot of live tv in there, so this problem may or may not have been there since I installed it.
Anyway, I am basically getting digital artifacts and audio breakup on channel 9 only. (both SD and HD). I thought it was most likely an antennae issue, however, I finally got around to testing it with my P1 from the family room. I just swapped the units in/out in the HT room.
On the P1 the reception was fine. As soon as I swapped back to the H1 the reception was faulty.
So, should I be calling beyonwiz for a wty repair or could it be something else?
Thanks
Michael
Make sure that the H1 has the latest frimware installed.
If P1 works fine using the same antenna outlet AND the same antenna cable (from wall socket to beyonwiz) then it does look like the H1 is faulty - assuming everything was the same in both tests.
Is/was anything connected to the Loop Out? (for the H1 and the P1 when it was in the HT room)
Did you use the same antenna cable? Did you try moving the antenna cable? (I've seen faulty cables that only work, or only play up, when moved to certain positions)
Have you tried a different antenna cable?
Do both the H1 and P1 have the same Frequency allocated to the problem channel? Maybe a factory reset and rescan might help.
If P1 works fine using the same antenna outlet AND the same antenna cable (from wall socket to beyonwiz) then it does look like the H1 is faulty - assuming everything was the same in both tests.
Is/was anything connected to the Loop Out? (for the H1 and the P1 when it was in the HT room)
Did you use the same antenna cable? Did you try moving the antenna cable? (I've seen faulty cables that only work, or only play up, when moved to certain positions)
Have you tried a different antenna cable?
Do both the H1 and P1 have the same Frequency allocated to the problem channel? Maybe a factory reset and rescan might help.
cheers
DaveR
IceTV, T4, T3, T2, P2, S1, FV-L1(P1 fw), TRF-2460, HDR-7500 and Skippa
DaveR
IceTV, T4, T3, T2, P2, S1, FV-L1(P1 fw), TRF-2460, HDR-7500 and Skippa
-
- Apprentice
- Posts: 86
- Joined: Sat Nov 17, 2007 23:16
- Location: Melbourne
-
- Apprentice
- Posts: 86
- Joined: Sat Nov 17, 2007 23:16
- Location: Melbourne
sound troubles now.....
Hi
Well nothing is ever straight forward. I've done the factory reset and checked the channel frequency. The freq was different, so I've switched and so far it seems to be ok picture wise.........HOWEVER
the volume on all non HD stations and those without an AC3 soundtrack has become extremely low. eg SBS and channel 7 SD tonight. fyi I had to manually check and select the AC3 soundtrack on the SD stations. I didn't have to do this before.
Note there is the same problem playing recorded files ie those with DD are ok, and those without DD are low volume.
I have the audio set to pass-through, with analog disbabled, AAC and DD set to pass-through.
If I change the audio format to 5.1 or 2Ch then the volume on all channels is very low.
Can anyone help me here? It was all perfectly fine until I did the reset......
I've powered off, unplugged from the wall, but no luck.
Thanks
Frustrated
Well nothing is ever straight forward. I've done the factory reset and checked the channel frequency. The freq was different, so I've switched and so far it seems to be ok picture wise.........HOWEVER
the volume on all non HD stations and those without an AC3 soundtrack has become extremely low. eg SBS and channel 7 SD tonight. fyi I had to manually check and select the AC3 soundtrack on the SD stations. I didn't have to do this before.
Note there is the same problem playing recorded files ie those with DD are ok, and those without DD are low volume.
I have the audio set to pass-through, with analog disbabled, AAC and DD set to pass-through.
If I change the audio format to 5.1 or 2Ch then the volume on all channels is very low.
Can anyone help me here? It was all perfectly fine until I did the reset......
I've powered off, unplugged from the wall, but no luck.
Thanks
Frustrated
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- Apprentice
- Posts: 86
- Joined: Sat Nov 17, 2007 23:16
- Location: Melbourne
Tony, thanks for the tip on the volume, that worked.
Now, I'm hoping I've solved the picture problem too. After checking the channel frequencies I discovered they were different. They were Ch8 and Ch44. And it turns out that on the H1 I was getting both, so I had two channel 9's. Ch44 had a much poorer signal strength (62%) and it was defaulting to this channel ie pressing 9 on the keypad.
There were also duplicate channel 7's, but didn't have the same issue.
So, I may have fixed this by doing a partial service scan (upto Ch 30) and thereby eliminating the duplicate channel.
I'll have to keep watching over the next day or two, but I'm hopeful this was the problem.
Michael
Now, I'm hoping I've solved the picture problem too. After checking the channel frequencies I discovered they were different. They were Ch8 and Ch44. And it turns out that on the H1 I was getting both, so I had two channel 9's. Ch44 had a much poorer signal strength (62%) and it was defaulting to this channel ie pressing 9 on the keypad.
There were also duplicate channel 7's, but didn't have the same issue.
So, I may have fixed this by doing a partial service scan (upto Ch 30) and thereby eliminating the duplicate channel.
I'll have to keep watching over the next day or two, but I'm hopeful this was the problem.
Michael